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SafetyPro Printer Support
Windows Driver
The Windows Driver is required if you want to print from Microsoft Word, Excel, ISS Arc Flash Labeler, SKM or any other
Windows-based software. You do not need this driver for printing from LabelView and Easy Label Creator. Click the link
below to download the driver.
SafetyPro Windows Driver
Note: This download contains support for the SafetyPro and SafetyPro 300 printers.
Troubleshooting Supply Loading Problems
Proper Supply Loading
9 out of 10 support tickets are for improperly loaded supplies. To verify that you have loaded your supplies properly, please
carefully review the flash videos linked below. If you are experiencing any of these errors, it is recommended that you reload
your supplies while watching these videos:
- Label does not feed; red light
- Label begins to print, but stops; red light
- Labels seems to print but is faded, clear or not visible
- Ribbon is pulled out the front of the printer; red light
Solution: Review loading videos and reload supplies: Watch Loading Videos
Troubleshooting Other Problems
LabelView Settings
If you are experiencing any of the following errors, you may have a problem with your printer settings in the software. To avoid
the most common errors, it is recommended that you use ISS Easy Label Creator in conjunction with LabelView. Easy Label Creator
will automatically set all of the appropriate settings for you, thus avoiding these common mistakes:
- Lable prints, but does not cut
- Label prints, does not cut, extends too long; red light
- Label is pointing the wrong way
- Label is cut off
- Label is too dark or light
Solution: Use Easy Label Creator (included on your Software CD) with LabelView to make sure all of the settings are properly set.
Note: We can provide you with a new copy of Easy Label Creator if you do not have immediate access to your Software CD. Just give us
a call at 877-762-9280.
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